Shipping policy
Thank you for shopping with It Is Finished Threads! We are committed to providing you with high-quality products and a seamless shopping experience. As a print-on-demand business, we meticulously create each item upon order, guaranteeing a one-of-a-kind piece made just for you. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing: Once you've placed an order, our printers will get to work. Please allow 2-7 business days for order processing. Keep in mind that this doesn't include weekends, holidays.
Shipping Times: Our shipping times vary depending on your location and the shipping method you choose at checkout. Here's a rough estimate for the average shipping times:
- Domestic Orders (within USA): Expect your package to arrive within 5-10 business days after it leaves the factory.
- International Orders: For our friends beyond USA, shipping times may vary but generally fall within 7-21 business days. Keep in mind that customs might decide to hold onto your package for a check up, so be patient – it's worth the wait!
Shipping Costs: We aim to keep shipping costs as affordable as possible. The shipping fees are calculated based on the weight of your order and your location. You can see the exact cost at checkout before you hit the 'Place Order' button.
Order Tracking: Once your package leaves for delivery, you'll receive a tracking number via email. Use this number to follow your order's journey until it's snug in your hands.
Address Changes: If you find yourself moving to a new homestead, make sure to update your shipping address immediately! Once an order is processed, changing the shipping address can be tricky.
Missing or Damaged Items: If your package arrives looking like it's been through a landslide or avalanche, let us know! Reach out to our trusty customer service team at support@itisfinishedthreads.com, and we'll work to fix the situation.
International Customs and Duties: For our international friends, keep in mind that customs duties and taxes may be applicable. These fees are determined by your country's customs office and are out of our reach.
If you have any questions about your order, shipping, or anything else, feel free to reach out to our customer service team at support@itisfinishedthreads.com. We're here to ensure your shopping experience is as smooth as possible.
Sincerely,
It Is Finished Threads